Services catalogue

Every service below can also be completed with Amira — by phone, chat or the video assistant.

Drivers & car owners

Pay Vehicle Fines

Pay fines on your vehicle — Dubai Police, RTA parking and fines from other emirates. Paying is required before you can renew a driving licence or vehicle registration.

Drivers & car owners

Renew Vehicle Registration

Renew the ownership (registration) of a Dubai-registered vehicle for one year. You can renew up to 90 days before expiry; there is a 30-day grace period, then 25 dirhams per month late fee.

Drivers & car owners

Check Vehicle Expiry

See when the registration of a Dubai private plate expires and whether anything blocks the renewal.

Drivers & car owners

Book or Change a Driving Test

Book the knowledge, parking (yard) or road test, or change an existing appointment within 30 days, depending on availability.

Drivers & car owners

Renew a Driving Licence

Renew a UAE driving licence issued in Dubai. Citizens renew for ten years, residents for five years.

Drivers & car owners

Seasonal Parking Permits

Park in a chosen public parking zone for one, three, six or twelve months without paying per hour.

Public transport

Check nol Balance and Transactions

See your nol card balance and last trips and top-ups. A minimum balance of 7.50 dirhams is needed to check in on Metro and bus.

Public transport

nol Refund or Failed Top-up Claim

If a top-up was charged by your bank but not added to the card, Amira logs a claim with the transaction details. Verified claims are credited to the card within three working days; the bank may also reverse the charge.

Public transport

Lost & Found

Lost something on the Metro, Tram, bus, taxi or abra? Report it in your own language with the line, station, time and a description — a photo helps. You get a case reference and an update when the item is found.

Public transport

Plan Your Journey

Metro, Tram, bus and marine routes, timetables and fares across Dubai's seven fare zones.

Drivers & car owners

Vehicle Recall Check

Check whether your vehicle has an open safety recall and book the free repair at an authorised dealer. Vehicles with a STOP DRIVE notice must not be driven — the dealer collects them.

Contact

Track a Case

Follow any request, complaint, refund or lost-item case with its reference.

Amira · RTA demo

Let Amira close it for you

Call, chat or talk to the video assistant (bottom left). Amira checks your records, sends one payment link and confirms — in Arabic, English, Hindi, Urdu and more.