Proof of concept · Amira for RTA
Conversational AI opens conversations. Amira closes cases.
Fines, renewals, driving tests, nol, lost items and recalls — resolved end to end on the phone, in the chat and with the video assistant on this site.
Check Vehicle Expiry
Check Your Fines
Check nol Balance
Vehicle Recall Check
Six cases Amira closes for RTA
Beside Mahboub and the contact centre, never instead of them. Every outcome is measured in the proof of concept against RTA’s own baseline.
One case across every channel
WhatsApp last night, a call this morning — Amira continues the case, sends one payment link and confirms the renewal.
2Proactive renewal outreach
Registration, licence and parking expiries renewed before they lapse — within permitted hours, with consent.
3Driving test management
Reminder 48 hours ahead; a "no" rebooks in the same call and the freed slot goes to the waiting list.
4100% conversation quality
Every conversation scored — case solved, sentiment, score — with a warm handover when a person must decide.
5Multilingual passenger service
Lost items and nol refunds in the passenger’s own language, with a reference and an update when resolved.
6Recall outreach to completion
Dealer VIN lists matched with the licensing record — every current owner reached, the free repair booked.
Plan your journey
Ask Amira in your language: “Union to Dubai Marina — how long and how much?” She knows the zones, fares and transfer rules.
Most Popular Services
You can now easily access the most popular services in one place
Amira · RTA demo
Let Amira close it for you
Call, chat or talk to the video assistant (bottom left). Amira checks your records, sends one payment link and confirms — in Arabic, English, Hindi, Urdu and more.